Hard Drive Recovery

How Faulty Hard Drives Fail

Data Clinic Ltd provide prompt and professional data recovery services from all types of hard drive. It doesn’t matter whether it’s an internal or external drive, an mechanical HDD or a solid state SSD, or a SATA, PATA or SAS drive.

With over 20 years data recovery experience your faulty hard drive will be in good hands, and if the data still exists on the hard drive, we’ll get it back.

Common Failure Symptoms of Hard Drives

1. The Drive Appears Dead: The computer fails to recognise the drive immediately, and no noise is produced by the drive.
   • Typically, this indicates a failure of the drive’s electronics.
   • Previously, swapping the controller board with a compatible donor drive was a solution, but modern drives are too complex for this approach.
   • Data recovery is still feasible but requires attention in the Data Clinic lab.
2. The Drive Is Recognised Incorrectly: The computer incorrectly identifies the make, model, or capacity of the drive.
   • This often indicates a firmware fault on the hard drive, where the programming that runs the drive becomes corrupted.
   • Data recovery is possible but the hard drive requires reprogramming at Data Clinic.
3. Clicking / Buzzing / Beeping Noise: Usually occurs when the drive is powered on, often leading to the computer not recognising it.
   • These noises suggest mechanical faults, with clicking indicating potential read/write head failure and buzzing/beeping indicating motor issues.
   • Attempting cable changes or software fixes is ineffective as the problem lies within the hard drive’s physical components.
   • Continuing to use the drive can cause further damage, so we recommend you stop using it and contact us.
4. The Drive Runs Slowly: When connected to the computer, it takes a long time for the drive to be recognised. Files/folders load slowly or may not appear at all.
   • Slow performance is often due to weak read/write heads or bad media, causing data access issues.
   • Ceasing drive use immediately is essential to prevent exacerbating the problem, with recovery requiring clean room attention from Data Clinic.

In all cases, prompt action is advised for effective diagnosis and recovery. Please contact us.

Our Hard Drive Data Recovery Process